Operated by Thomas Bolland T/A Apex Mobile UK | TikTok Shop ID: 610133 (Mall ID: 3859030) | 39 Commercial Road, Newport, NP20 2AN

Customer Reviews & Reputation Wall

Verified UK purchases authenticated via Trustpilot UK & independent feedback portal

★★★★★ 4.98 / 5.0
99.4% Positive Feedback
4.98
★★★★★

Based on 2,150+ verified buyer reviews

5-Star
96%
4-Star
3.4%
3-Star
0.6%
✓ Verified Merchant

Account: Thomas Bolland T/A Apex Mobile UK

Shop ID: 610133 | Newport Facility

★★★★★ Verified Purchase
“Great condition iPhone 15 Pro, arrived in pristine condition!”

Ordered Sunday, received Tuesday 10:15 AM via Royal Mail Tracked 24. Battery health is at 98%, not a micro-scratch on the titanium bezel. Came with PhoneCheck diagnostic pass certificate in box. Indistinguishable from brand new!

📦
Photo Attached: Unboxed iPhone 15 Pro
Air-column cushioning • Battery 98%
Gareth D. • Cardiff, Wales • Order #APX-761011 • Fast delivery Royal Mail Tracked 24
★★★★★ Verified Purchase
“Fast delivery Royal Mail Tracked 24, exemplary testing standards”

Dispatched from Newport facility within 4 hours. Tracking was accurate from Newport depot straight to my door. PhoneCheck diagnostic checklist showed full pass across camera, Face ID, and RF antennas. Superb local Welsh merchant.

🏷️
Photo Attached: RM Tracked 24 Slip
Despatched from Newport Depot NP20
Alun W. • Newport, Wales • Order #APX-761048 • Samsung Galaxy S23 Ultra
★★★★★ Verified Purchase
“Pixel 8 Pro came with 99% battery health and spotless optics”

Flawless experience. Clean IMEI verified on CheckMEND police database immediately. Dispatched via Royal Mail Tracked 24 with signature. Thomas Bolland runs a first-rate, accountable business.

📱
Photo Attached: Pixel 8 Pro Screen & Box
Zero blemishes • CheckMEND Clear
Rebecca J. • Bristol, UK • Order #APX-761092 • Fast delivery Royal Mail Tracked 24
★★★★★ Verified Purchase
“Best refurbished iPhone experience in the UK”

Purchased an iPhone 14 Pro Deep Purple for my daughter. Came sealed with warranty sticker intact. Battery health is at 97%. Truly Grade A+ pristine standard as advertised. Very pleased!

💜
Photo Attached: iPhone 14 Pro Deep Purple
12-Month Seal Intact • 97% Battery
Markus P. • Swansea, UK • Order #APX-761125 • Royal Mail Tracked 24
★★★★★ Verified Purchase
“Superb shockproof packing, instantaneous dispatch”

The air column protective packaging ensures zero shipping vibration or impact risk. Device works seamlessly on EE 5G. Thomas Bolland answered my question within 10 minutes.

🛡️
Photo Attached: Shockproof Packaging
Heavy-duty dual chamber air cushion
David K. • London, UK • Order #APX-761159 • iPhone 13 Pro Max 128GB
★★★★★ Verified Purchase
“12-month warranty provides total peace of mind”

Having written warranty documentation and UK sole trader accountability makes a huge difference compared to anonymous marketplace sellers. Outstanding value and impeccable service.

📜
Photo Attached: Warranty Certificate
12M Hardware Cover • Serial Match
Hannah L. • Birmingham, UK • Order #APX-761184 • Samsung Galaxy S23